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  • Does you ship internationally?
    Currently, We only ships to addresses within the United States. We are constantly working to expand our shipping options, so please stay tuned for any updates on international shipping. In the meantime, we apologize for any inconvenience this may cause and thank you for your understanding. Our focus is on providing the best possible service and experience for our customers within the United States, and we are committed to delivering high-quality jewelry and exceptional customer service to each and every one of our valued customers.
  • What payment methods do you accept?
    We accept Visa, Mastercard, American Express and Discover. In the future, we may expand to include financing options. Please let us know if that is something you'd like to see by contacting us.
  • How long until you ship my order?
    We ship within 1-2 business days.
  • What is your return/exchange policy?
    We generally do not accept returns or exchanges. However, please contact us if you have a problem with your order and we will work with you on resolving it. You can email us at info@westsporkmercantile.com or utilize the contact us section of our website.
  • There's a product I want to see, who should I tell?
    You can email jessica@westsporkranch.com with any suggestions for products you'd like us to carry.
  • Who is Maybelline?
    Maybeline is our beloved mini donkey. We have two items available that are a tribute to her, The Maybelline Necklace and The Maybelline Ring.
  • What if I see a necklace I love, but it’s too short for my preference?
    At West Spork, we have extenders available for our necklaces. Simply send us an email at info@westsporkmercantile.com, and we can provide you with an extender to ensure the perfect length for your new necklace! Our goal is to make sure you are completely satisfied with your jewelry purchase, and we are happy to accommodate your needs.
  • I would love to see a certain color hat and patch together, but it’s not available. Can I request a custom order
    Absolutely! We understand that personal style is important, so we are happy to accommodate custom orders. If you have a specific color hat in mind and a patch you would like to pair it with, please reach out to us directly. You can email us at info@westsporkranch.com with details of your request, and our team will work with you.
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